At StreetStyleShop by Mango Sales, we’re committed to making your global fashion shopping experience as seamless as possible. Our contemporary collections deserve an equally modern approach to shipping and returns.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

Standard Shipping (DHL or FedEx):

  • Delivery time: 10-15 business days after shipment
  • Flat rate: $12.95
  • Best for customers who want faster delivery

Free Shipping (EMS):

  • Delivery time: 15-25 business days after shipment
  • Available for orders over $50
  • Ideal for budget-conscious shoppers who can wait longer

Note: Delivery times may vary depending on your location and customs processing. We ship worldwide except to certain Asian and remote areas.

Returns & Exchanges

We want you to love your global fashion finds as much as we do. If something isn’t perfect, our hassle-free returns process makes it easy to exchange or return items.

Our Return Policy

  • Returns accepted within 15 days of delivery
  • Items must be in original condition with all tags attached
  • Original packaging must be included
  • Items must be unworn and unused

Non-Returnable Items

The following items cannot be returned unless defective:

  • Personalized Suits & Tailoring (custom-made items)
  • Jewellery & Watches with removed protective seals
  • Swimwear with removed hygiene tags
  • All final sale items (clearly marked during checkout)

Easy Returns Process

  1. Initiate Your Return: Email [email protected] within 15 days of delivery with your order number and return request
  2. Receive Authorization: Our Tampa-based team will respond within 24 hours with return instructions
  3. Package Your Items: Include all original tags and packaging
  4. Ship Your Return: Use the provided return label (return shipping fees may apply)
  5. Receive Refund/Exchange: Processed within 3-5 business days after we receive your return

Exchange Process

Prefer a different size or color from our Dresses or Jeans & Trousers collections?

  • Follow the standard returns process above
  • Specify your desired exchange item in your return request
  • We’ll ship your new item once we receive the original (additional charges may apply for price differences)

Refund Information

Refunds are processed within 3-5 business days after we receive and inspect your return. Your refund will be issued to your original payment method:

  • Credit/Debit Cards (Visa, MasterCard, JCB): 3-5 business days after processing
  • PayPal: 1-3 business days after processing

Note: Original shipping fees are non-refundable unless the return is due to our error.

International Returns

For our global customers (excluding certain Asian and remote areas):

  • Return shipping costs are the customer’s responsibility
  • Use the carrier specified in your return authorization
  • Mark the package as “Returned Goods” to avoid customs fees

Return Request Template

Copy and paste this template into your email to [email protected]:

Subject: Return Request – Order #[Your Order Number]

Dear StreetStyleShop Team,

I would like to return/exchange the following item(s) from my order #[Your Order Number]:

  • Item Name: [e.g., “Wool Blend Knitwear – Grey”]
  • Size: [if applicable]
  • Reason for Return: [e.g., “Incorrect size”/”Changed mind”]
[For exchanges only] I would like to exchange for:

  • Item Name:
  • Size:

Please provide return instructions at your earliest convenience.

Best regards,

[Your Full Name] [Your Contact Number]

Need Help?

For any questions about our shipping or returns policy, contact our Tampa team at [email protected] or visit our website.

StreetStyleShop by Mango Sales — Where global fashion meets effortless service.